Andrex® FAQs

Unfortunately we've discontinued our Skin Kind toilet paper but we are confident you will love Ultra Care™ toilet paper, it is a product designed to care for skin. Click here to find out more

Andrex® Skin Kind Toilet Tissue has been specially designed to help maintain the health of your skin because it has a soft CleanRipple™ texture which helps to remove bacteria which can cause irritation. The SoftSoothe lotion with prebiotic also helps to build the healthy bacteria on your skin.

Helping to maintain skin health is something Andrex® is committed to, as reflected by the fact that the British Skin Foundation recognises Andrex® research into clean and healthy skin.

Andrex® believes the best way to keep your body healthy is to prevent a problem before it starts. That's why we have developed our new Skin Kind Toilet Tissue and Washlets that are enriched with our skin-loving SoftSoothe lotion, containing a prebiotic, to help maintain the skin’s natural balance. This means that you can protect and care for your skin with every wipe.

Both prebiotics and probiotics are important for human health, however they play different roles.

A prebiotic is a type of dietary fibre, or ‘food’, that helps to feed the friendly bacteria in your gut and encourage the development of a healthier digestive system by increasing the number of beneficial bacteria in your body. In contrast, a probiotic is already present in the gut, and all around our body, it feeds on the prebiotics we consume to assist with the maintenance of a healthy digestive system.1, 2

1 Valentini, L. 2019. Probiotic Skin Care Is Actually Worth It, According to Experts—and Here's Why. Available from: https://www.vogue.com/article/probiotic-prebiotic-skin-care-guide-dermatologist-expert-tips?verso=true

2 Oskia Skin Care. 2019. Prebiotics. Available from: https://www.oskiaskincare.com/skin-nutrition/patented-actives/prebiotics/

Probiotics have an important role to play in helping to maintain a healthy level of good bacteria in your gut, which in turn encourages the development of a heathier digestive system. Adding prebiotics to the mix however ensures the beneficial bacteria has something to feed on, ensuring that probiotics are happy, healthy and ready to protect your skin as well as your gut health.3

3 Paula’s Choice Skin Care. 2019. Everything You Need to Know About Prebiotics and Skin. Available from: https://www.paulaschoice.com/expert-advice/skincare-advice/anti-aging-wrinkles/everything-you-need-know-about-prebiotics-skin.html

Despite the discontinuation of the Fine to Flush certification in the UK, we remain committed to maintaining the high standards for our product's flushability, so you can be reassured that our plastic-free Andrex Washlets continue to be safe for UK sewers. They continue to meet the relevant UK standards and also have passed international INDA/EDANA flushability standards. We recommend flushing 1-2 wipes per flush.

Andrex^® Washlets™ Moist Toilet Tissues, are made from 100% cellulose fibres and contain 0% plastic. They have passed international (INDA/EDANA Flushability Guidelines) requirements and can be flushed at home. We recommend flushing 1-2 wipes per flush.

Andrex® Classic Clean Washlets™ Moist Toilet Tissue packs are now recycle-ready. They can be recycled with plastic bags at large supermarkets. Our other packs (Andrex® Gentle Clean Washlets™ Moist Toilet Tissue, Andrex® Supreme Washlets™ Moist Toilet Tissue and Andrex® Skin Kind Washlets™ Moist Toilet Tissue) will move in to recycle-ready packs in the upcoming weeks. This change will save 121 tonnes of plastic from going into landfill every year.

Andrex^® Washlets™ Moist Toilet Tissues, are made from 100% cellulose fibres and contain 0% plastic. They have passed international (INDA/EDANA Flushability Guidelines) requirements and the UK Water Industry Standard and can be flushed at home. Andrex Washlets have been specifically designed to be flushable like toilet tissue whereas most non-flushable wipes such as baby wipes, cosmetic wipes and household cleaning wipes are much thicker in order to give wipes strength, so they don’t break up in use. Andrex^® Washlets™ Moist Toilet Tissues, are made from 100% cellulose fibres and contain 0% plastic. They have passed international (INDA/EDANA Flushability Guidelines) requirements and the UK Water Industry Standard and can be flushed at home. We recommend flushing 1-2 wipes per flush. Baby wipes, cosmetic wipes and household wipes must never be flushed down the toilet as they can contribute to sewer blockages and fatbergs and should be disposed of in a bin instead. That s why we voluntarily label all non-flushable wipes with the ‘Do Not Flush’ label on their packs. Not all wipes are flushable and it is important to always check the products’ packaging for advice on how to best dispose of the product. If a wipe is labelled ‘Do Not Flush’, it is important to throw these in the bin.

Check with the manufacturer of your septic tank.